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johndivine Author

Level 1

4 points

iPhone XR new frustrated user

I have just changed my apple id password for the 3/4th time. However no matter what I do I am not able to sign in to the app store or the iTunes. Please can some one help me. Thank you

Posted on Jan 31, 2020 1:15 PM

Top-ranking reply

Eric Root

Level 10

684,525 points

Posted on Jan 31, 2020 1:21 PM

What happens when you try? Error message(s)? ID disabled?

Apple ID disabled - Your account has been disabled in the App Store and iTunes

Contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.

iTunes Support

iTunes Support – world wide

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iPhone XR new frustrated user

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