HomePod no longer plays my songs on request only from iPhone?

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Level 1

60 points

HomePod no longer plays my songs on request only from iPhone?

Since most recent update I seemed to have lost the ability too ask Siri to "play Bob Seger" or whomever I ask from my library.

I can ask a band name, album name or song name and Siri responds with "I can't find any... in your music".

Never had this happen in past 2 years but now after update from last week 13.3.1 I've lost requests ability.

I don't have Apple Music subscription but have thousands of songs/albums bought from Apple Music and many more ripped from cd's.

Tried removing from Home app and rebooting and a complete reset but neither worked.

Any help?

Posted on Feb 1, 2020 7:59 PM

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Answer 1

Top-ranking reply

chevysales Author

Level 1

60 points

Feb 3, 2020 4:52 AM in response to chevysales

After a very late night reading and trying just about everything I could find again it appears my entire Music Library no longer shows my purchased music to HomePod. It sees it as ripped music...

AppleCare is researching what/how to repair as I have every single receipt email sent for paid music/videos and movies going back to my first purchase.

My latest free month on Apple Music overlapped iOS latest update. I never deleted library it anything like that. And have rebuilt library before with no issues.

As a matter of fact I had to reimport music to regain Artwork (even embedded) after the Catalina update. I wasn’t alone on that one.

Many thanks to all who helped.

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Answer 2

turingtest2

Level 10

274,113 points

Feb 2, 2020 2:10 PM in response to chevysales

See Remote control for HomePod, not using AirPlay - Apple Community. Is that method able to see your purchased content and play it? If not have you checked your purchase history to make sure that content hasn't been inexplicably hidden for reasons unknown.

tt2

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Answer 3

Vancouver22

Level 8

36,703 points

Feb 1, 2020 9:04 PM in response to chevysales

if you’re using multi user or voice recognition , try disabling that.

many users are reporting it won’t play their music or radio station after the most recent updates starting with iOS 13 which introduced those features.

I’m not sure it’s a solution for you though.

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Answer 4

chevysales Author

Level 1

60 points

Feb 2, 2020 7:54 PM in response to chevysales

Just tried it after the game...

it only plays and shows the last video I bought from Apple Music around Xmas... so I bought a jazz album just now and it shows everywhere in Music immediately as expected (iPhone 11Pro Max and 16"MBP) yet doesn't play in Hompod? Siri says I don't have and Grover Washington Jr. "Live At The Bijou" and I want to smack Siri and teller she wrong... 2 years of pretty much problem free use and a few updates to say the least.

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Answer 5

chevysales Author

Level 1

60 points

Feb 2, 2020 8:20 PM in response to chevysales

Just tried it after the game...

It only plays and shows the last video I bought from Apple Music around Xmas... so I bought a jazz album just now and it shows everywhere in Music immediately as expected (iPhone 11Pro Max and 16"MBP) yet doesn't play in Homepod?

Siri says I don't have any Grover Washington Jr. "Live At The Bijou" and I want to smack Siri and tell her she's wrong... 2 years of pretty much problem free use and a few updates to say the least.

EDIT: I just noticed a setting in Music>Preferences>General Tab... "Sync Library" and "Automatic Downloads" on first tab I don't recall being there (haven't looked in a while either. both are unchecked).

This in the Music app on new 16" MBP.

My reading in "Apple Music User Guide" and elsewhere says I shouldn't even have these two choices unless I have an Apple Music Subscription or iTunes Match and I don't have either.

I don't even have "Show Apple Music" checked on iPhone. Which just adds Browse and For You tabs.

I have used their free month offering in the past but everything worked fine when I canceled at end of free period.

Not sure if I should have them checked or what they could possibly do if I don't have a subscription. I do have about 2000 songs with close to 1000 bought from Apple since 07/09?