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phlyd Author

Level 1

10 points

Preparing to move messages

Was there ever a solution to mail being stuck on 'preparing to move messages'?

MacBook, macOS 10.13

Posted on Feb 4, 2020 8:30 AM

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BDAqua

Level 10

245,477 points

Posted on Feb 4, 2020 3:21 PM

Assorted cures.

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?

Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.

Assuming all your Mail is IMAP & not POP, highlight Inbox, from Mail's Mailbox menu choose Rebuild.

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BDAqua

Level 10

245,477 points

Feb 4, 2020 3:21 PM in response to phlyd

Assorted cures.

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?

Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.

Assuming all your Mail is IMAP & not POP, highlight Inbox, from Mail's Mailbox menu choose Rebuild.

BDAqua

Level 10

245,477 points

Feb 22, 2020 8:48 AM in response to phlyd

Did you get it fixed?

phlyd Author

Level 1

10 points

Feb 23, 2020 3:15 AM in response to BDAqua

Yes, followed advice above!

BDAqua

Level 10

245,477 points

Feb 23, 2020 4:09 AM in response to phlyd

Great news! :)

-Dad

Level 1

12 points

Mar 29, 2020 7:42 PM in response to BDAqua

The problem remains after booting up ins safe mode.

What can I try next? (This is a very new MacBook Pro)

Preparing to move messages