You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Lesamree Author

Level 1

8 points

Scanning problems

My printer is connected to my new MacBook Pro but I can't scan or find the control center. When I try on the printer itself, it says to check connection.

MacBook Pro 13", macOS 10.15

Posted on Feb 11, 2020 3:48 PM

Top-ranking reply

FoxFifth

Level 10

471,741 points

Posted on Feb 11, 2020 4:21 PM

Are you asking about Brother ControlCenter? If so, note that Brother has discontinued that application. Their current application is Brother iPrint&Scan. The following link can be used to see if your printer is compatible with that and to download it: https://help.brother-usa.com/app/answers/detail/a_id/150551/~/download-and-install-brother-iprint%26scan---windows-or-macintosh-computer

Another option for scanning is to use Apple's built-in app Image Capture.

If you need drivers or need to check compatibility, see: https://support.brother.com/g/s/id/os/macintosh.html

View in context

Scanning problems

Similar questions