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User profile for user: Grabagail
Grabagail Author
User level: Level 1
4 points

With Two Apple IDs In Two Countries How To Copy Info Across?

Okay so it’s a conundrum... I setup an Apple ID with a US address when I got my first iPhone. Since then I’ve setup an Australian Apple ID.


I need to upgrade my iCloud storage because backups are not working— I have lost all of my Voice Memos due to this problem.

Side Point: I did an iTunes backup thinking it was complete but because the Voice Memos dataset was set to iCloud backup apparently it ignores that and doesn’t include it in the backup?? So I had no backup on iCloud due to space and no backup in iTunes because it was set to iCloud... but that is another issue. I know I probably can’t recover those, so now I’m focused on preventing this issue from occurring again in the future!


So I need to add a payment method to my Australian ID. This however is not my main ID. Most App Store apps have been downloaded with the American ID and my Notes, Calendar, Reminders, Safari or whatever else links to iCloud (I could never find a definite list) are saved to this American ID also.

I only currently have a payment method for Australia (never downloaded paid apps on either ID yet) So I need this to be my main ID


Questions:

  1. If I log out of my American Apple ID’s iCloud account, can I keep everything on my phone to then subsequently sync with the Australian ID?
  2. Is there another way to accomplish this? (I know a simple ‘merge’ isn’t possible)
  3. Possibly, if I change the address of my American ID to Australia would this be a solution?
  4. I did notice that my Yahoo email account comes up as an option for Contacts, Calendar, Notes and Reminders, could I set that as default and use this to sync/copy the info then transfer it back to iCloud once I’m logged into the Australian ID?


I am SUPER cautious because I’ve already lost data. I really need some definite answers before I can take any sort of action.


😊 MANY THANKS IN ADVANCE 😊

iPhone 6

Posted on Feb 16, 2020 4:47 AM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,615 points

Posted on Feb 16, 2020 6:46 PM

What region are you currently living in? If I understand your post correctly, all your prior purchases and data are tied to your American ID. Rather than try to switch IDs and risk losing data and purchases, if you are using the Australian store, I suggest you keep using the US ID, but change it to the Australian Store if that is the store you want to use.


That would eliminate the concerns associated with your first question.


To switch stores for the American ID, you need a zero account balance and you need to cancel all your subscriptions. If you have cancelled all subscriptions, but some haven’t expired, contact iTunes Support. You need a credit card issued by a bank in the country the store is in, and you need a billing address in that country. If you have an account balance, either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account.


Purchases - View, change, or cancel your subscriptions. https://support.apple.com/en-us/HT202039


Purchases - Subscriptions not billed through Apple https://support.apple.com/en-gb/HT207865


Region - Change your iTunes Store, iBooks Store, or App Store country or region. https://support.apple.com/en-us/HT201389


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Store - Contact Us - Official Apple Support. https://support.apple.com/en-euro/itunes-contact


iTunes Support – world wide https://support.apple.com/choose-country-region/itunes



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Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,615 points

Feb 16, 2020 6:46 PM in response to Grabagail

What region are you currently living in? If I understand your post correctly, all your prior purchases and data are tied to your American ID. Rather than try to switch IDs and risk losing data and purchases, if you are using the Australian store, I suggest you keep using the US ID, but change it to the Australian Store if that is the store you want to use.


That would eliminate the concerns associated with your first question.


To switch stores for the American ID, you need a zero account balance and you need to cancel all your subscriptions. If you have cancelled all subscriptions, but some haven’t expired, contact iTunes Support. You need a credit card issued by a bank in the country the store is in, and you need a billing address in that country. If you have an account balance, either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account.


Purchases - View, change, or cancel your subscriptions. https://support.apple.com/en-us/HT202039


Purchases - Subscriptions not billed through Apple https://support.apple.com/en-gb/HT207865


Region - Change your iTunes Store, iBooks Store, or App Store country or region. https://support.apple.com/en-us/HT201389


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Store - Contact Us - Official Apple Support. https://support.apple.com/en-euro/itunes-contact


iTunes Support – world wide https://support.apple.com/choose-country-region/itunes



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User profile for user: Grabagail
Grabagail Author
User level: Level 1
4 points

Feb 26, 2020 4:04 AM in response to Grabagail

Strangest thing: After weeks my Voice Memos all came back. Not gradually but all at once!

So I had none, then I had some I’d recorded since they had disappeared, and now I have all of them— new recordings and all the old ‘disappeared’ ones. I don’t know what triggered this since I’d made new recordings to attempt to ‘push through’ or prompt a refresh but that didn’t seem to work and I have not changed any settings.

So if anyone else has this issue: Try waiting like 2-3 weeks??

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With Two Apple IDs In Two Countries How To Copy Info Across?

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