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Deduction

I just received a notification from my bank that $8.99 has been deducted from my account for by Apple bill. Please I did not authorise that transaction and I need my money back in my account

iPhone 6s, iOS 11

Posted on Feb 19, 2020 9:12 AM

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Posted on Feb 19, 2020 9:16 AM

Have you seen a bank statement, certifying that your money was really withdrown?

Should be this case, contact iTunes Store Support and explain your problem, filling out and submitting this form: iTunes Store – Contact Us – Apple Support

Regards

Giulio

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Feb 19, 2020 9:16 AM in response to saviour224

Have you seen a bank statement, certifying that your money was really withdrown?

Should be this case, contact iTunes Store Support and explain your problem, filling out and submitting this form: iTunes Store – Contact Us – Apple Support

Regards

Giulio

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Feb 19, 2020 10:43 AM in response to saviour224

Is that really your bank? Do they notify you of other transactions this way? Did you receive a corresponding invoice from Apple or can see the transaction when logging into your AppleID?


If the answer to any of the above is NO, you are being phished for profit by some miscreant. Disregard and DO NOT CLICK ON ANY LINK.

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Feb 19, 2020 12:38 PM in response to saviour224

I'm not questioning your desire to cease paying for that, just interpreting what the various messages mean or imply. Nor can I do much except cheer you along since we are both users conversing in this forum provided by Apple. No official from the company will appear, much less solve the issues; you have to contact them via the appropriate channels. This is not one of them.

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Deduction

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