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Apple ID activation

Please I have forgotten my passcode so I decided to reset my iPhone but unfortunately the Apple id has been locked my my iPhone what do I need to do so I can use my phone back

iPhone 6s

Posted on Feb 19, 2020 7:09 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 19, 2020 8:05 PM

Have you tried connecting to a computer as the screen shot suggests?


If your Apple ID is locked or disabled - Apple Support. https://support.apple.com/en-us/HT204106


If you have changed your ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support. https://support.apple.com/en-us/HT204071


If necessary, contact Apple ID Support.


Apple ID - Official Apple Support. https://support.apple.com/apple-id


Contact Apple for help with Apple ID account security - Apple Support. https://support.apple.com/en-us/HT204169


Get Support https://getsupport.apple.com/. Work through the screens to get a chat option.


https://twitter.com/AppleSupport


Or fill out and submit iTunes Store - Contact Us - Official Apple Support https://support.apple.com/en-euro/itunes-contact The form is for iTunes, but it will get passed to the ID Support section.


From the article below.


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support. https://support.apple.com/en-us/HT201303


2 replies
Question marked as Top-ranking reply

Feb 19, 2020 8:05 PM in response to awudu83

Have you tried connecting to a computer as the screen shot suggests?


If your Apple ID is locked or disabled - Apple Support. https://support.apple.com/en-us/HT204106


If you have changed your ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support. https://support.apple.com/en-us/HT204071


If necessary, contact Apple ID Support.


Apple ID - Official Apple Support. https://support.apple.com/apple-id


Contact Apple for help with Apple ID account security - Apple Support. https://support.apple.com/en-us/HT204169


Get Support https://getsupport.apple.com/. Work through the screens to get a chat option.


https://twitter.com/AppleSupport


Or fill out and submit iTunes Store - Contact Us - Official Apple Support https://support.apple.com/en-euro/itunes-contact The form is for iTunes, but it will get passed to the ID Support section.


From the article below.


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support. https://support.apple.com/en-us/HT201303


Apple ID activation

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