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creating email account fails after account deleted

mac pro.. El capitan. Apple email account failed. I deleted the account then tried to recreate the account. Account creation fails saying the account exists.


This is an external email account using imap. How do I completly recreate the account?


George Rachor

Mac Pro, OS X 10.11

Posted on Feb 24, 2020 7:09 PM

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Posted on Feb 25, 2020 9:25 AM

I deleted the account then tried to recreate the account. Account creation fails saying the account exists.


This usually means you're trying to set up an account with matching eMail address and mail servers. So for example if you have John.smith@yahoo.com and imap.mail.yahoo.com set up and try to set up another one for John.smith@yahoo.com and imap.mail.yahoo.com.


BUT you should still be able to set up John.smith@yahoo.com on map.mail.xyz.com as it's a difference server.


Are you sure you deleted the old account and didn't just disable it?

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Question marked as Top-ranking reply

Feb 25, 2020 9:25 AM in response to grachor

I deleted the account then tried to recreate the account. Account creation fails saying the account exists.


This usually means you're trying to set up an account with matching eMail address and mail servers. So for example if you have John.smith@yahoo.com and imap.mail.yahoo.com set up and try to set up another one for John.smith@yahoo.com and imap.mail.yahoo.com.


BUT you should still be able to set up John.smith@yahoo.com on map.mail.xyz.com as it's a difference server.


Are you sure you deleted the old account and didn't just disable it?

Feb 26, 2020 9:03 AM in response to rachorg

Taking a screenshot involves the same process whether you have a MacBook Pro, MacBook Air, iMac, or another Mac model. Capturing the entire screen can be accomplished by holding Command + Shift + 3.


Screenshots are saved to the Desktop as PNG files with a filename in the format "Screen Shot YYYY-MM-DD at H.MM.SS XM".

If you only want to capture a portion of your screen push Command + Shift + 4. You can then highlight the area you want to capture and a screenshot will be saved.


CREDIT: https://appsliced.co/ask/how-do-i-take-a-screenshot-on-my-macbook-pro-13

Feb 26, 2020 11:19 AM in response to rachorg

Hmm.  Is rachors.com (incoming and outgoing mail servers) using the same account as the Rachors (Main and notes) account?  In that case, that’s your duplication there. 


Also, are you sure your mail server is supposed to be rachors.com?


A duplicate is where the email address and mail servers match.  So if you attempt to set up two accounts with those details, it will fail.

creating email account fails after account deleted

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