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Tad36 Author

Level 1

4 points

Downloading apps

When I try to download an app it says my account is disabled. How do I fix this?

Posted on Feb 24, 2020 7:28 PM

Top-ranking reply

Pactricia666

Level 6

12,814 points

Posted on Feb 25, 2020 1:55 AM

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

You may also check on this Apple Support link: https://support.apple.com/en-us/HT204106

Hope it helps!

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Downloading apps

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