You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

apple ID is locked

my apple ID is locked

due to security reason. How to unlock ID when I do not

phone number used.

Posted on Feb 27, 2020 3:11 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 27, 2020 8:48 AM

If your Apple ID is locked or disabled - Apple Support. https://support.apple.com/en-us/HT204106


If you have changed your ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support. https://support.apple.com/en-us/HT204071


If necessary, contact Apple ID Support.


Apple ID - Official Apple Support. https://support.apple.com/apple-id


Contact Apple for help with Apple ID account security - Apple Support. https://support.apple.com/en-us/HT204169


Get Support https://getsupport.apple.com/. Work through the screens to get a chat option.


https://twitter.com/AppleSupport


Or fill out and submit iTunes Store - Contact Us - Official Apple Support https://support.apple.com/en-euro/itunes-contact The form is for iTunes, but it will get passed to the ID Support section.


From the article below.


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support. https://support.apple.com/en-us/HT201303



2 replies
Question marked as Top-ranking reply

Feb 27, 2020 8:48 AM in response to blue505light

If your Apple ID is locked or disabled - Apple Support. https://support.apple.com/en-us/HT204106


If you have changed your ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support. https://support.apple.com/en-us/HT204071


If necessary, contact Apple ID Support.


Apple ID - Official Apple Support. https://support.apple.com/apple-id


Contact Apple for help with Apple ID account security - Apple Support. https://support.apple.com/en-us/HT204169


Get Support https://getsupport.apple.com/. Work through the screens to get a chat option.


https://twitter.com/AppleSupport


Or fill out and submit iTunes Store - Contact Us - Official Apple Support https://support.apple.com/en-euro/itunes-contact The form is for iTunes, but it will get passed to the ID Support section.


From the article below.


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support. https://support.apple.com/en-us/HT201303



Feb 27, 2020 3:31 AM in response to blue505light

See these Apple reads on activation lock

 

Activation Lock for iPhone, iPad, and iPod touch https://support.apple.com/en-us/HT201365

 

Turn off Activation Lock https://support.apple.com/en-us/HT201441

 

If you can't activate your iPhone https://support.apple.com/en-us/HT201407

 

Go to How would you like to get help?https://getsupport.apple.com/?caller=kbase&PRKEYS=PF9&category_id=SC0068&symptom_id=20167

 

Note that Apple usually won’t unlock a phone without seeing its serial number on your purchase receipt. You may be able to take the receipt and the phone the to the genius bar (make an appointment https://www.apple.com/retail/geniusbar/) of a brick and mortar Apple Store for help in removing the lock.


apple ID is locked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.