You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPod Classic 4th Gen. (Clickwheel, 20 GB)

I own a 20 GB iPod classic from 2004. Whenever I try to play music, it just randomly shuts off. However, it will allow to do anything else on the iPod, ex: play games. Anyone know why this is?

iPod Classic

Posted on Mar 6, 2020 5:58 PM

Top-ranking reply

QuickPost

Level 10

103,365 points

Posted on Mar 6, 2020 7:40 PM

Hello,

Try restoring your iPod to factory settings.

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

View in context

iPod Classic 4th Gen. (Clickwheel, 20 GB)

Similar questions