You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Messages not working

Hi my messages work normally for everyone apart from one contact, from which I can receive messages but not send. When I try sending a message, it shows up as sent on my phone but the contact doesn’t receive it at all.

iPhone 8 Plus, iOS 13

Posted on Mar 13, 2020 12:24 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 13, 2020 1:19 AM

If a specific contact cannot receive your messages, let them try the following suggestions below.


  • Check your plan or credit balance to see that you have enough to send/receive messages
  • See if you have signal.
  • Check if you’re on airplane mode. If you are, turn it off.
  • Delete the contact and add it again.
  • Check if you blocked them.
  • Verify that their phone number is correct.


You can also read this Apple Support link provided below for more information:

https://support.apple.com/en-us/HT204065


Hope it helps!


1 reply
Question marked as Top-ranking reply

Mar 13, 2020 1:19 AM in response to Viczyc

If a specific contact cannot receive your messages, let them try the following suggestions below.


  • Check your plan or credit balance to see that you have enough to send/receive messages
  • See if you have signal.
  • Check if you’re on airplane mode. If you are, turn it off.
  • Delete the contact and add it again.
  • Check if you blocked them.
  • Verify that their phone number is correct.


You can also read this Apple Support link provided below for more information:

https://support.apple.com/en-us/HT204065


Hope it helps!


Messages not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.