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Hi all. Hope someone can help me. I am trying to reset my late fathers iPad for my mother. We don’t know the passcode so though we would reset it. To date have had no luck as I do t know his details (passwords etc). Any help or direction would be greatly appreciated.
kathy
iPad Air, iOS 10
Plug your iPad into a computer and click restore iPad. It will be restored to factory settings, then if you have his Apple ID and password, you can enter it and unlock the activation lock.
Plug your iPad into a computer and click restore iPad. It will be restored to factory settings, then if you have his Apple ID and password, you can enter it and unlock the activation lock.
To reuse the iPad - after reset - you will need to release the Activation Lock.
Assuming that you still have access to your late fathers email, or a “trusted” telephone number or device that may be associated with the original Apple account, you may be able to recover the AppleID and password.
After you have the AppleID credentials to hand, then you can follow the restore process.
https://support.apple.com/en-gb/HT201252
I hope you find this to be helpful.
Do you still require assistance - or is your problem now solved?
my iPad is update now
Reset iPad of deceased person
