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My mail app keeps quitting on me. I have reset NVRAM, removed com.apple.mail-shared.plist, deleted Envelope Index, Envelope Index-shm, and Envelope Index-wal files, but no change.
I am using High Sierra, on an iMac 2011.
Will also attach etracheck report here. Any advice is appreciated.
iMac 21.5", macOS 10.13
Thank you for your help with this. I tried in safe mode and the problem seemed to stop. When I returned to regular boot, it started up again. I have the report it sent to Apple, but it's too large to include here. Would just sending a portion of it help identify the issue?
Yes, I deleted Cleanmymac files (MacPaw). I've run a new Etracheck and noticed this mention:
2020-03-22 11:51:01 Mail.app - Memory (8 times)
Executable: /Applications/Mail.app
Details:
*** Terminating app due to uncaught exception 'NSRangeException', reas
on: '*** -[__NSArrayM objectAtIndexedSubscript:]: index 92233720368547
75807 beyond bounds [0 .. 3]'
terminating with uncaught exception of type NSException
abort() called
Hi Jeanette,
Nobody likes hearing this, but uninstall CleanMyMac per their directions.
Delete this File & restart in Safe Mode...
~/Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist
~ tilde indicates hidden Home Library.
Apple hid the Users' Library folders...
Method 1:
Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?
Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.
Delete this file & restart...
~/Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist
~ tilde indicates hidden Home Library.
Apple hid the Users' Library folders...
Method 1:
Assuming all your Mail is IMAP & not POP, highlight Inbox, from Mail's Mailbox menu choose Rebuild.
One of my mail accounts (Go Daddy) has settings that read:
Server Standard Ports Incoming server (POP3):
pop.secureserver.net110, 995 (SSL)Incoming server (IMAP):
imap.secureserver.net143, 993 (SSL)Outgoing server (SMTP):
smtpout.secureserver.net80, 3535, 25, 465 (SSL)
So it is POP?
I'll attach two images here. One showing Go Daddy instructions for email server settings. The other showing my mail settings from Mail>Preferences>Accounts.
Did you uninstall Clean My Mac & delete that file, then run etrecheck again to make sure they're all gone? No MacPaw files for instance?
Wow, it shouldn't be saying both!?
Mail>Preferences>Accounts, on the left under that account what does it say?
Mail app keeps quitting.
