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Level 1

4 points

Iphone 5 won't turn on

I have an iPhone 5 that will not turn on and when I connect it to the iTunes and try to restore the whole phone will not let me do it.

iPhone 5

Posted on Mar 27, 2020 4:00 PM

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Level 3

657 points

Posted on Mar 27, 2020 6:08 PM

Hi mara95,

Thanks for using the  Apple Support Communities.

What kind of error messages are you receiving when you perform the restore via iTunes?

Best Regards,

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