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Some audiobooks not working since IOS 13.4

Four old audiobooks, that I hadn't finished listening through, are "locked" since updating iPhone 8 from IOS 13.3.1 to 13.4. They are not "clickable", and thus cannot be listened to. It is perhaps a symptom that all four of then are listed as precisely 30 % read:


Two other audio books work, so the issue isn't generic, but probably related to the fact that I hadn't finished reading these four books?


Is there anything I can do to alleviate this issue?


P.S.: Yes, Tolkien fan here.

iPhone 8, iOS 13

Posted on Mar 28, 2020 3:54 AM

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Question marked as Top-ranking reply

Posted on Apr 19, 2020 4:48 AM

The problem has been solved. The Books Team, <iwork@apple.com>, kindly sent me an email three days ago; I quote


We’re looking in to the issue reported in your Apple Discussion Forums post. We’d like to have a better understanding about what happened, but need more information.


Could you try the following:


    • Delete the books and re-sync them from the desktop using iTunes on macOS 10.14.x or older or Finder on macOS 10.15 or newer


Please let us know if this resolves your issue. If this does not or you are experiencing a different issue, could you please provide a screen recording or video that demonstrates your issue?


This afternoon I made three out of the four audiobooks usable again working locally on the iPhone by "right clicking" each in what I guess in English is called the "Downloaded" section, and then choosing "Remove". Afterwards they were marked with a "Cloud icon", and then that book were listenable - I guess "from the cloud".


Unfortunately one of the books - the book I was listening to when upgrading iOS - disappeared from the iPhone when trying the above. This could of course be my mistake. For this book I installed iTunes on my Windows laptop and then synchronized the iPhone from an old backup of my iTunes library.


So everything is now fine again once more, and I am currently following Merry and the Riders of Rohan arriving at Dunharrow.


Kind regards,

Hans Henrik Krohn


P.S.: The recent update to iOS 13.4.1 didn't change anything.

1 reply
Question marked as Top-ranking reply

Apr 19, 2020 4:48 AM in response to HansHenrikKrohn

The problem has been solved. The Books Team, <iwork@apple.com>, kindly sent me an email three days ago; I quote


We’re looking in to the issue reported in your Apple Discussion Forums post. We’d like to have a better understanding about what happened, but need more information.


Could you try the following:


    • Delete the books and re-sync them from the desktop using iTunes on macOS 10.14.x or older or Finder on macOS 10.15 or newer


Please let us know if this resolves your issue. If this does not or you are experiencing a different issue, could you please provide a screen recording or video that demonstrates your issue?


This afternoon I made three out of the four audiobooks usable again working locally on the iPhone by "right clicking" each in what I guess in English is called the "Downloaded" section, and then choosing "Remove". Afterwards they were marked with a "Cloud icon", and then that book were listenable - I guess "from the cloud".


Unfortunately one of the books - the book I was listening to when upgrading iOS - disappeared from the iPhone when trying the above. This could of course be my mistake. For this book I installed iTunes on my Windows laptop and then synchronized the iPhone from an old backup of my iTunes library.


So everything is now fine again once more, and I am currently following Merry and the Riders of Rohan arriving at Dunharrow.


Kind regards,

Hans Henrik Krohn


P.S.: The recent update to iOS 13.4.1 didn't change anything.

Some audiobooks not working since IOS 13.4

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