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starboy289 Author

Level 1

4 points

Lock iCloud

I purchase an iPhone 7 Plus on eBay and it lock and I want to unlock the device

Posted on Mar 31, 2020 6:49 PM

Top-ranking reply

FoxFifth

Level 10

471,657 points

Posted on Apr 1, 2020 9:16 AM

Only the previous owner can help with Activation Lock. If you can contact the previous owner and they are willing to help, see: Turn off Activation Lock - Apple Support

If they won't help, eBay may be able to refund as the device is useless. See: https://pages.ebay.com/ebay-money-back-guarantee/

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Lock iCloud

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