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User profile for user: wede2
wede2 Author
User level: Level 1
4 points

Disable account

I am unable to update my credit card because my account is disabled

iPhone 8, iOS 12

Posted on Apr 1, 2020 7:22 PM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,789 points

Posted on Apr 1, 2020 7:45 PM

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Store - Contact Us - Official Apple Support.       


iTunes Support – world wide        

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,789 points

Apr 1, 2020 7:45 PM in response to wede2

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Store - Contact Us - Official Apple Support.       


iTunes Support – world wide        

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