Zoom Video

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Zoom Video

Hi - due to COVID-19 the kids all have class videos they need to be a part of. Whenever I try to connect I can see the other person but despite pop up boxes requesting I grant access to Zoom for both the camera and microphone there is nothing there to approve access when I go to Security & Privacy there are no Apps requesting access.

I have tried installing and deleting approximately 8 times now with multiple restarts.

This is my first Mac and I have only had it for a week and am struggling with the change..

Any help would be appreciated.

iMac Pro

Posted on Apr 2, 2020 10:03 PM

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Answer 1

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

188,322 points

Apr 4, 2020 5:29 AM in response to orangegrouptech

orangegrouptech wrote:

Go to system preferences>security and privacy>privacy.

go to the “camera” or “webcam” option and check Zoom under the list of apps. If Zoom isn’t listed, click the little + icon and browse Zoom in the applications folder. Then check Zoom.

after that try again.

see if you can add to Full Disk access first

or

Camera

https://support.zoom.us/hc/en-us/articles/360016688031-Using-the-Zoom-Client-and-Zoom-Rooms-with-macOS

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Answer 2

Apr 2, 2020 11:30 PM in response to Ozfamilyof6

Go to system preferences>security and privacy>privacy.

go to the “camera” or “webcam” option and check Zoom under the list of apps. If Zoom isn’t listed, click the little + icon and browse Zoom in the applications folder. Then check Zoom.

after that try again.

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Answer 3

Apr 4, 2020 3:14 AM in response to Ozfamilyof6

here:

image credit: Apple Support

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Answer 4

Ozfamilyof6 Author

Level 1

8 points

Apr 4, 2020 2:42 AM in response to orangegrouptech

Thanks orangegrouptech - I may be having a man look but where is the + icon?

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