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chanukya161 Author

Level 1

4 points

My earphones are not working properly

My earphones are not working properly so i want to replace it

[Re-Titled by Moderator]

iPhone 11, iOS 13

Posted on Apr 2, 2020 10:23 PM

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Top-ranking reply

Level 10

103,834 points

Posted on Apr 3, 2020 4:55 AM

Hello,

Check the charging port for lint or other debris and see this:

If your headphones don‘t work with your iPhone, iPad, or iPod touch

https://www.apple.com/shop/product/MMTN2AM/A/earpods-with-lightning-connector?fnode=6889b2c7e052b1c6f058b6abc896f928e0bf3c1309802953e2a32326f9c515d0bf030884bf36762f373e44e7b37f58fb26a03a99e01952cfad2c85665416270eaaaad9bfc6f7f2ba56fb1cedfcae000bec8dc1f6ea5dd09122ba1af49dd2f1bb2d05b7073de1edc2b93e4cc1e3a1fe485faf36f2c79326a8dd86e8f13c59927c

If you replace them with a third-party version, see this:

Identify counterfeit or uncertified Lightning connector accessories

Good luck.

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1 reply

Top-ranking reply

Level 10

103,834 points

Apr 3, 2020 4:55 AM in response to chanukya161

Hello,

Check the charging port for lint or other debris and see this:

If your headphones don‘t work with your iPhone, iPad, or iPod touch

https://www.apple.com/shop/product/MMTN2AM/A/earpods-with-lightning-connector?fnode=6889b2c7e052b1c6f058b6abc896f928e0bf3c1309802953e2a32326f9c515d0bf030884bf36762f373e44e7b37f58fb26a03a99e01952cfad2c85665416270eaaaad9bfc6f7f2ba56fb1cedfcae000bec8dc1f6ea5dd09122ba1af49dd2f1bb2d05b7073de1edc2b93e4cc1e3a1fe485faf36f2c79326a8dd86e8f13c59927c

If you replace them with a third-party version, see this:

Identify counterfeit or uncertified Lightning connector accessories

Good luck.

Reply

My earphones are not working properly

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