Remove previous Apple ID account

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Remove previous Apple ID account

I have received a used iPhone but there is an account on with Apple ID but I don’t know the password. How can I remove that?

iPad, iOS 9

Posted on Apr 3, 2020 1:05 PM

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Answer 1

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Eric Root

Level 10

684,525 points

Apr 3, 2020 1:13 PM in response to niek208

you will need to contact the previous owner to have them log out of iCloud or go to https://www.icloud.com/find/ My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless.

Turn off Activation Lock - Apple Support.

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Answer 2

niek208 Author

Level 1

8 points

Apr 3, 2020 1:18 PM in response to Eric Root

Yes, I found it already. But thanks anyway.

it’s a phone from work so my boss need to contact the previous owner, previous employee, and hopefully it will work.

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Answer 3

Eric Root

Level 10

684,525 points

Apr 3, 2020 1:38 PM in response to niek208

You are welcome. Good luck.

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Remove previous Apple ID account

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