You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unauthorised Apple ID

I received the following email on my gmail account.


Dear **********,Your Apple ID (xxx@gmail.com) was used to sign in to iMessage on a MacBook Pro 13" named “********”.Date and Time: April 4, 2020, 11:57 PM PDT

Operating System: OS X 10.8.4

If the information above looks familiar, you can ignore this message.If you have not recently signed in to a MacBook Pro 13" with your Apple ID and believe someone may have accessed your account, go to Apple ID (https://appleid.apple.com) and change your password as soon as possible.Apple Support


But I never made an Apple account with this ID. How do I go about it now? I don’t know who is using my gmail for their mac.

Posted on Apr 5, 2020 12:53 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 5, 2020 1:44 AM

I don't think what you mention is likely under your circumstances. I think you need to contact official Apple support. We, for the most part, are just Apple users like you trying to help other Apple users. See these Apple ID support options:


Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and region-specific helphttps://support.apple.com/en-us/HT204169

Similar questions

6 replies
Question marked as Top-ranking reply

Apr 5, 2020 1:44 AM in response to Ulfirdousi

I don't think what you mention is likely under your circumstances. I think you need to contact official Apple support. We, for the most part, are just Apple users like you trying to help other Apple users. See these Apple ID support options:


Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and region-specific helphttps://support.apple.com/en-us/HT204169

Apr 5, 2020 12:59 AM in response to Ulfirdousi

I think what you are seeing most likely is a well-known gmail scam. See How a Gmail password stealing scam works https://us.norton.com/internetsecurity-emerging-threats-how-a-gmail-password-stealing-scam-works.html

 

If you gave you Apple ID password to a scammer, then

 

Change your Apple ID password https://support.apple.com/en-us/HT201355

 

Here is What to do [before] or after you change your Apple ID or password https://support.apple.com/en-us/HT204071

 

Increase/learn about security

 

See If you think your Apple ID has been compromised https://support.apple.com/en-us/HT204145

 

Increase the Security of your Apple ID https://support.apple.com/en-us/HT201303

 

iCloud security overview  https://support.apple.com/en-us/HT202303

 

Ways to keep your information safe on Mac https://support.apple.com/en-gb/guide/mac-help/mh11402/mac

 

Information on Phishing, etc.

 

 See If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement https://support.apple.com/en-us/HT201382

 

See Identify legitimate emails from the App Store or iTunes Store https://support.apple.com/en-us/HT201679

 

See How to avoid scams when using Apple Pay to send and receive money https://support.apple.com/en-us/HT208226

 

For scam related information from Apple including reporting scams to Apple see Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams https://support.apple.com/en-us/HT204759

Unauthorised Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.