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transferring videos and photos from my phone to my pc

How do I transfer videos and photos from my iphone to my pc


iPhone 7 Plus, iOS 13

Posted on Apr 5, 2020 6:33 PM

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Question marked as Top-ranking reply
3 replies

Apr 6, 2020 8:39 AM in response to sberman

case #101060068467. I was chatting with Sean last night and lost my connection when my phone updated. I had clicked update earlier and it started. I have updated software on my computer and phone.

  • I went into Photos on my computer (windows 10) and import/usb device
  • it found all the pics and videos on my phone.
  • starts import and then shuts down
  • phone had locked in download but when I unlocked, it wouldn't download again

Still cannot get pics and video off my phone. I really need the videos for my work.

What should I do now?

transferring videos and photos from my phone to my pc

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