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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I received an email yesterday from Apple saying that my Apple ID was locked and if I didn’t Log in in 24 hrs. it would be locked. I started to Log in but got to apart where they wanted my Social Security Number. I was uncomfortable giving out my SSN and stopped filling out information, thinking that this could be a hoax and someone out there wanted my information. I wanted to contact Apple to see if this is a legitimate email coming from Apple. Please let me know. Thank you.
It definitely is a scam. You did the right thing about not providing any sensitive information. See the documents below.
Increase/learn about security
See If you think your Apple ID has been compromised https://support.apple.com/en-us/HT204145
Increase the Security of your Apple ID https://support.apple.com/en-us/HT201303
iCloud security overview https://support.apple.com/en-us/HT202303
Ways to keep your information safe on Mac https://support.apple.com/en-gb/guide/mac-help/mh11402/mac
Information on Phishing, etc.
See If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement https://support.apple.com/en-us/HT201382
See Identify legitimate emails from the App Store or iTunes Store https://support.apple.com/en-us/HT201679
See How to avoid scams when using Apple Pay to send and receive money https://support.apple.com/en-us/HT208226
For scam related information from Apple including reporting scams to Apple see Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams https://support.apple.com/en-us/HT204759
It definitely is a scam. You did the right thing about not providing any sensitive information. See the documents below.
Increase/learn about security
See If you think your Apple ID has been compromised https://support.apple.com/en-us/HT204145
Increase the Security of your Apple ID https://support.apple.com/en-us/HT201303
iCloud security overview https://support.apple.com/en-us/HT202303
Ways to keep your information safe on Mac https://support.apple.com/en-gb/guide/mac-help/mh11402/mac
Information on Phishing, etc.
See If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement https://support.apple.com/en-us/HT201382
See Identify legitimate emails from the App Store or iTunes Store https://support.apple.com/en-us/HT201679
See How to avoid scams when using Apple Pay to send and receive money https://support.apple.com/en-us/HT208226
For scam related information from Apple including reporting scams to Apple see Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams https://support.apple.com/en-us/HT204759
Grandbabes11 Said:
”Email Alert: I received an email yesterday from Apple saying that my Apple ID was locked and if I didn’t Log in in 24 hrs. it would be locked. I started to Log in but got to apart where they wanted my Social Security Number. [...]”
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Report this to Apple:
This is a Phishing Scam.
Apple will never ask you for your Social Security Number in an eMail. Nor an eMail in an or-else circumstance.
So, forward this eMail to Apple. That way, they can be made aware of this. Here is where to forward it: reportphishing@apple.com
Thank you for replying so quickly. I will pass this information onto my family and friends. Appreciate you!
You are very welcome.
Email Alert
