You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple pencil won't connect to my iPad (7th generation)

Hey,


I just bought my new iPad (7th generation) and apple pencil (1st generation) yesterday. Unfortunately I can't get the pencil to connect with the iPad.

I've tried


  • Following Apples instructions on how to connect and what do if it won't - still nothing changes.
  • I've charged the pencil for a couple of hours both in the iPad and the seperate charge.
  • Updated the iPad system to the newest IOS
  • Restarted the iPad


Any ideas what to do?


iPad, iPadOS 13

Posted on Apr 9, 2020 12:02 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 9, 2020 12:26 PM

I suggest contacting/reaching out to Apple Product support and services.

Tap on the first link below and scroll down some to get to the Apple Product Support section and phone numbers for your location/region.


https://www.apple.com/contact/


OR


https://support.apple.com/en-us/HT201232



Best of Luck to You!

1 reply

Apple pencil won't connect to my iPad (7th generation)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.