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Activation lock on an iPad mini

I’ve been given an iPad mini and the activation lock is on - I dont know who it belonged to first and so don’t know their Apple ID is there a way that Apple can unlock it?

iPad mini 4 Wi-Fi

Posted on Apr 15, 2020 12:50 AM

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Question marked as Top-ranking reply

Posted on Apr 15, 2020 2:35 AM

Here is information about Activation Lock and the procedures to unlock your iPad:

https://support.apple.com/en-us/HT201365


Unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist.


Sorry, not the news that you were likely hoping for, but your acquired iPad is of no use to you.

3 replies
Question marked as Top-ranking reply

Apr 15, 2020 2:35 AM in response to Millkew

Here is information about Activation Lock and the procedures to unlock your iPad:

https://support.apple.com/en-us/HT201365


Unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist.


Sorry, not the news that you were likely hoping for, but your acquired iPad is of no use to you.

Activation lock on an iPad mini

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