You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My I pad will not accept my password

my IPad will not accept my password but my phone does

iPad Pro, iOS 11

Posted on Apr 16, 2020 8:48 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 16, 2020 1:48 PM

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not stextelect Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

1 reply
Question marked as Top-ranking reply

Apr 16, 2020 1:48 PM in response to visuallyimpaired

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not stextelect Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

My I pad will not accept my password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.