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Ever since I bought the 8, an alleged upgrade from the 6S, I have been having problems sending & receiving emails. I have confirmed that it is not from a poor internet or WiFi connection, nor is it from a poor connection to the servers. Could it be my phone? I have checked countless times that I am entering the correct information when I opened the email account. Any ideas what I can do?
iPhone 8, iOS 13
I suggest that you remove the account from your phone, power the phone off and back on again, then go back into Settings and add the account again and see if it verifies. Sounds like it could be a port error, or SSL. If you have the opportunity, bring it in to the IT department and add the information there and see if it verifies. I'm guessing you are not the first person that has had an error or there is someone in the IT department that uses an iPhone and should be able to compare settings. If this is an Exchange account, your Exchange administrator should also be able to help.
I suggest that you remove the account from your phone, power the phone off and back on again, then go back into Settings and add the account again and see if it verifies. Sounds like it could be a port error, or SSL. If you have the opportunity, bring it in to the IT department and add the information there and see if it verifies. I'm guessing you are not the first person that has had an error or there is someone in the IT department that uses an iPhone and should be able to compare settings. If this is an Exchange account, your Exchange administrator should also be able to help.
It would help if you described what the problem is with sending & receiving mail. You just say a problem, that is difficult to troubleshoot. Do you see an error? What have you tried besides what you indicate about entering correct information? When you do that, do you see an error? You say you checked to ensure you enter the correct information, have you checked with your email provider?
When I try and send an email from my phone to my work email an "Account Error: Park Place. Details" shows up at the bottom of my All Inboxes. When I key on the word Details the message says "Cannot Get Mail The connection to the server failed.".
I have checked with my employer's IT dept. and they have confirmed that I am opening the account with the correct information. I have checked with my internet/email provider and they stated that all the connections and services are running properly. I have closed and opened the account about 10 times to make sure I have been doing it right.
iPhone 8 Sending & Receiving Emails
