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I’m not able to hear anything when I pick up a call and the other person can’t seem to hear me either. What could it be? It’s not working for anything. Regular calls, facetime, Facebook messenger.
iPhone 7 Plus, iOS 13
I’ve tried all that. I still can’t hear anything and people calling me can’t hear me either.
You contact Apple support as outlined in the link I provided.
Cannot Hear Calls
