You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Trouble with user icon

Hi everybody,

I am running Catalina but the problem I am going to describe to you emerged with the previous MacOs version, when moving data to a new MacBook.

I don't know why but my user icon is still a pre-set one (a flower) not my own. I connected my user to my iCloud account, my Apple ID, my contact card. All of those have my own profile icon, which doesn't migrate to my user.

If I try to put it in a costume way (Settings/Users and then "edit" which appears on the picture) I can't make it.

I know it is nothing big but it so annoying to lose vs a computer :-)


Thanks in advance for your help

Nico

MacBook Pro 13", macOS 10.15

Posted on Apr 23, 2020 4:55 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 23, 2020 5:07 AM

nicopiro wrote:

Hi everybody,
I am running Catalina but the problem I am going to describe to you emerged with the previous MacOs version, when moving data to a new MacBook.
I don't know why but my user icon is still a pre-set one (a flower) not my own. I connected my user to my iCloud account, my Apple ID, my contact card. All of those have my own profile icon, which doesn't migrate to my user.
If I try to put it in a costume way (Settings/Users and then "edit" which appears on the picture) I can't make it.
I know it is nothing big but it so annoying to lose vs a computer :-)

Thanks in advance for your help
Nico



See if there is any added extra info here— Change a user's picture on Mac - Apple Support


If you are still baffled try a SafeBoot to clear system cache files—

Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. You can login or simple reboot to get back to normal login.


1 reply
Question marked as Top-ranking reply

Apr 23, 2020 5:07 AM in response to nicopiro

nicopiro wrote:

Hi everybody,
I am running Catalina but the problem I am going to describe to you emerged with the previous MacOs version, when moving data to a new MacBook.
I don't know why but my user icon is still a pre-set one (a flower) not my own. I connected my user to my iCloud account, my Apple ID, my contact card. All of those have my own profile icon, which doesn't migrate to my user.
If I try to put it in a costume way (Settings/Users and then "edit" which appears on the picture) I can't make it.
I know it is nothing big but it so annoying to lose vs a computer :-)

Thanks in advance for your help
Nico



See if there is any added extra info here— Change a user's picture on Mac - Apple Support


If you are still baffled try a SafeBoot to clear system cache files—

Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. You can login or simple reboot to get back to normal login.


Trouble with user icon

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.