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Level 1

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Unable to connect with HP Laserjet M15a printer

I have installed a new HP Laserjet M15a printer using a USB cable but I am unable to print from my MacBook Air. The document appears on the printer queue and goes through print cycle but nothing happens - nothing is printer?

Posted on Apr 27, 2020 6:23 AM

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Level 4

1,814 points

Posted on Apr 27, 2020 7:14 AM

Hello!

Did you read this?:

https://support.hp.com/hk-en/document/c05856801

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Level 4

1,814 points

Apr 27, 2020 7:14 AM in response to GQPella

Hello!

Did you read this?:

https://support.hp.com/hk-en/document/c05856801

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Unable to connect with HP Laserjet M15a printer

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