iPhone 11 - People can’t hear me on a call

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janie182 Author

Level 1

9 points

iPhone 11 - People can’t hear me on a call

Why can’t people hear me on a call. They say I sound muffled and they hear static

[Re-Titled by Moderator]

Posted on Apr 27, 2020 2:09 PM

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Answer 1

LWyarcs

Level 1

4 points

May 19, 2020 11:45 AM in response to Axel Foley

I am having the same issue. No case. Both my iphone 7 and my husbands. Been on the phone a total od 3 hours now between the carrier and Apple. I am NOT happy. It is time to send new phones to replace them. We have only had them 1 week.

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Answer 2

Axel Foley

Level 10

150,126 points

Apr 27, 2020 2:15 PM in response to janie182

Hi Janie,

Try removing your case and make a call. If you then sound fine to others then the issue may be the case.

Axel F.

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Answer 3

janie182 Author

Level 1

9 points

Apr 27, 2020 2:19 PM in response to Axel Foley

I took the case off and still can’t be heard

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Answer 4

Axel Foley

Level 10

150,126 points

Apr 27, 2020 8:14 PM in response to janie182

Your iPhone 11 is still under Apple's 1YR Limited Warranty (US). Take advantage of that. Have it examined at the Apple Store or an Authorized Service Center once they open back up.

Axel F.

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iPhone 11 - People can’t hear me on a call

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