You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

shaxboz19 Author

Level 1

8 points

Activation lock

Hi. I forget all my icloud about please help me this my latest phone its has important dacument

iPhone 5

Posted on Apr 28, 2020 12:15 PM

Top-ranking reply

javaliga

Level 10

119,863 points

Posted on Apr 28, 2020 12:29 PM

Perhaps these articles will help:

If you forgot your Apple ID - Apple Support

If you forgot your Apple ID password - Apple Support

If you forgot the answers to your Apple ID security questions - Apple Support

If not, and you have the ORIGINAL receipt, Apple may be able to erase the device for you (and you will lose your documents). That is the best you can hope for. See the Contact Support link at the top right of this page. Sorry.

View in context

Activation lock

Similar questions