Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ipod classic doesn't sync after pc reset

I had to reset my laptop, and when I've downloaded iTunes, it won't sync my ipod classic. I've found out that classic is now unsupported, but is there an old iTunes I can get from somewhere that will support it? Thanks.

Windows, Windows 10

Posted on Apr 29, 2020 11:09 AM

Reply
Question marked as Top-ranking reply

Posted on May 2, 2020 8:43 AM

If you've reset your computer you'll likely need to set up your sync selections again, otherwise simply pressing sync may do nothing. See Sync your iPhone, iPad, or iPod using your computer - Apple Support.


tt2

3 replies

Apr 30, 2020 11:20 AM in response to QuickPost

Hi, thanks for your reply. No, I don't get an error message at all. iTunes can see I have a Classic, but when I press to sync, it doesn't. I ran the diagnostic, and they're all green until the last one when it tells me I haven't connected my ipod Touch!! I have tried it on a laptop and a desktop and get the same result each time. Until I reset my laptop, it worked perfectly fine.

ipod classic doesn't sync after pc reset

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.