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unlock activation lock

hello,

I have problem I need to

unlock activation lock on my iPad I forget the email and password I tried but I can’t so if you can unlock activation lock

I attached type of the device and serial number


[Image Edited by Moderator to Remove Serial Number]

iPad

Posted on May 2, 2020 7:38 AM

Reply
Question marked as Top-ranking reply

Posted on May 2, 2020 8:10 AM

If your device is Activation Locked, this help page will provide most of the information that you’ll need:

https://support.apple.com/en-us/HT201365


If you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

2 replies
Question marked as Top-ranking reply

May 2, 2020 8:10 AM in response to hanady275

If your device is Activation Locked, this help page will provide most of the information that you’ll need:

https://support.apple.com/en-us/HT201365


If you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

unlock activation lock

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