Some of the reasons are listed below which may silence your iPhone
DND status
Bed Time schedule
Call Audio Routing method
Ringer Volume level
Call Forwarding to another number
Silence Unknown Callers [Enable] Calls status : Only numbers in Contacts, Mail, and Messages ring your phone. All others are diverted to VM
Have you done any of these; decline a call and send it directly to voicemail, by doing one of the following:
If iPhone is unlocked, tap Decline.
If iPhone is locked, press the side button or Sleep/Wake button (depending on your model) twice quickly.
On your EarPods, press and hold the center button until you hear two low beeps.
To be reminded to return the call, tap Remind Me, then choose when you want to be reminded.
To respond with a text message instead of answering, tap Message, then choose a reply or tap Custom.
To create your own default replies, go to Settings > Phone > Respond with Text, then tap any default message and replace it with your own text.
Block unwanted callers: In Favorites, Recents, or Voicemail, tap to see a caller’s contact card, then tap Block this Caller. Or go to Settings > Phone > Blocked Contacts. You don’t receive voice calls, FaceTime calls, or text messages from blocked callers. All are diverted to Voicemail
Some of the reasons are listed below which may silence your iPhone
DND status
Bed Time schedule
Call Audio Routing method
Ringer Volume level
Call Forwarding to another number
Silence Unknown Callers [Enable] Calls status : Only numbers in Contacts, Mail, and Messages ring your phone. All others are diverted to VM
Have you done any of these; decline a call and send it directly to voicemail, by doing one of the following:
If iPhone is unlocked, tap Decline.
If iPhone is locked, press the side button or Sleep/Wake button (depending on your model) twice quickly.
On your EarPods, press and hold the center button until you hear two low beeps.
To be reminded to return the call, tap Remind Me, then choose when you want to be reminded.
To respond with a text message instead of answering, tap Message, then choose a reply or tap Custom.
To create your own default replies, go to Settings > Phone > Respond with Text, then tap any default message and replace it with your own text.
Block unwanted callers: In Favorites, Recents, or Voicemail, tap to see a caller’s contact card, then tap Block this Caller. Or go to Settings > Phone > Blocked Contacts. You don’t receive voice calls, FaceTime calls, or text messages from blocked callers. All are diverted to Voicemail