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find my iphone

I am trying to turn off the Find My Iphone on my Iphone 6s Plus so i can send it in for a trade in. But it just wont go thorugh.

iPhone 6s Plus, iOS 13

Posted on May 4, 2020 8:35 AM

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Question marked as Top-ranking reply

Posted on May 4, 2020 8:39 AM

Why not? What happens when you try? How are you trying to turn it off exactly?


See here if you cannot access the iPhone directly due to damage: Remove a device from Find My iPhone on iCloud.com - Apple Tugi

5 replies

May 4, 2020 9:39 AM in response to EmilyRamos

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      


You can also try iCloud.com/Find My Phone using a computer browser to remove it from your account.


Find My Phone – Remove device.    

May 4, 2020 11:13 AM in response to EmilyRamos

Are the reads below related to problem you are seeing? I can't guarantee a fix, but if pertinent see:


Verification failed : There was an error connecting to apple id server https://discussions.apple.com/thread/7238348

 

Error Connecting Apple ID, Verification Failed. How-To Fix https://appletoolbox.com/error-connecting-apple-id-verification-failed-how-to-fix/

find my iphone

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