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WHAT are these scratches on my Macbook Pro Screen??

Can someone tell me how these "scratches" has occurred on my screen?


It has never been damaged or anything like that.


The "scratches are" not deep. You can't feel anything if you slide a finger over it.


You can't see any scratches when it's turned on...

MacBook Pro 13", macOS 10.15

Posted on May 5, 2020 3:54 AM

Reply
Question marked as Top-ranking reply

Posted on May 5, 2020 4:02 AM



The coating has failed—


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country


From iOS device using the app to make a online Genius Bar appointment is easy:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8



(note: due to the temporary closure of Apple Stores and the staggered reopening there may be some delays.

ref: https://www.apple.com/shop/browse/store/temporary_closures )


Call (800) MY–APPLE (800–692–7753)



Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online. Start a service request https://support.apple.com/mac/repair/service

2 replies
Question marked as Top-ranking reply

May 5, 2020 4:02 AM in response to SebastianGedeBrendholm



The coating has failed—


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country


From iOS device using the app to make a online Genius Bar appointment is easy:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8



(note: due to the temporary closure of Apple Stores and the staggered reopening there may be some delays.

ref: https://www.apple.com/shop/browse/store/temporary_closures )


Call (800) MY–APPLE (800–692–7753)



Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online. Start a service request https://support.apple.com/mac/repair/service

WHAT are these scratches on my Macbook Pro Screen??

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