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Battery replacement for iPad returned

Hi, I sent in my iPad Air 2 (5 years old) in for a battery replacement and paid the £99 fee. However Apple are returning the iPad back without a replaced battery saying "No trouble was found". How do I get the battery replaced?

iPad Air 2 Wi-Fi

Posted on May 7, 2020 12:45 PM

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Question marked as Top-ranking reply

Posted on May 7, 2020 12:47 PM

You will need to speak to Apple support about why they sent it back.

1 reply

Battery replacement for iPad returned

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