Unable to add custom m4r ringtones to iTunes

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Unable to add custom m4r ringtones to iTunes

I have my iPhone 7 connected to iTunes on my PC but am unable to drag custom m4r ringtone files to Tunes folder. Have tried using Ctrl +C and Ctrl + V but does not work.

iPhone 7

Posted on May 10, 2020 5:23 AM

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Answer 1

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rvordon Author

Level 1

5 points

May 10, 2020 7:55 AM in response to turingtest2

I tried copying all m4r files to my iCloud drive folder on my PC, then connected my iPhone to iTunes. Once connected, I was able to drag my files from that iCloud drive folder. For someone reason I was unable to copy them from a desktop folder. All works well on my phone now. Thanks for your help.

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Answer 2

turingtest2

Level 10

274,119 points

May 10, 2020 7:29 AM in response to rvordon

Hi,

First are you absolutely certain that you've created a valid ringtone file, that is a file in AAC format that is less than 40 seconds long where you've then changed the file extension from .m4a to m4r?

Assuming that is the case have you read through the advice on removing all tones from the device and reloading when you're unable to add new items?

tt2

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Answer 3

May 10, 2020 3:53 PM in response to rvordon

Last iTunes version that supported third-party ringtones management was the one with the AppStore, 12.6 if not mistaking. Now it manages only purchased tones. There's a heap of third-party apps that allow ringtones management and they can import mp3/tracks longer than 30 sec, use any of those. If you don't know which one and don't want to google check iMazing, never had any issues with it.

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