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Level 1

4 points

video won't play

My iPad won’t play video files from my subscription the digital edition of National GEO magazine; “video unavailable” message pops up.

Is that an issue with my iPad or something else?

iPad Pro, iPadOS 13

Posted on May 15, 2020 9:04 AM

Top-ranking reply

Level 10

103,365 points

Posted on May 15, 2020 11:17 AM

Hello,

You will need to reach out to National Geographic’s support for assistance with their product.

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