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ECG is not available

My Apple WatchIs not a billable the ECG in my Apple Watch is the last version 6.2.5 and my last version my phone why is not Available




[Re-Titled by Moderator]

Apple Watch Series 4, watchOS 6

Posted on May 19, 2020 6:32 PM

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Question marked as Top-ranking reply

Posted on May 19, 2020 7:00 PM

Check here for availability in your region: ECG


ECG requires the following software: 

  • The iPhone must have iOS 12.1.1 or later installed
  • The Apple Watch must have watchOS 5.1.2 or later installed


For additional help with the ECG feature on your Apple Watch, take a look at these articles.

Heart rate notifications on your Apple Watch - Apple Support

Taking an ECG with the ECG app on Apple Watch Series 4 or later - Apple Support


If you have any other questions please reach out to our team here: https://apple.co/HeartFeatures.


ASC - Late 2012 Mac mini, macOS 10.15.4; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.4.1; iPhone 8+, iOS 13.4.1; TV 4th Gen, tvOS 13.4;  HomePods, audioOS 13.4 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

May 19, 2020 7:00 PM in response to abdulrhmansagga

Check here for availability in your region: ECG


ECG requires the following software: 

  • The iPhone must have iOS 12.1.1 or later installed
  • The Apple Watch must have watchOS 5.1.2 or later installed


For additional help with the ECG feature on your Apple Watch, take a look at these articles.

Heart rate notifications on your Apple Watch - Apple Support

Taking an ECG with the ECG app on Apple Watch Series 4 or later - Apple Support


If you have any other questions please reach out to our team here: https://apple.co/HeartFeatures.


ASC - Late 2012 Mac mini, macOS 10.15.4; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.4.1; iPhone 8+, iOS 13.4.1; TV 4th Gen, tvOS 13.4;  HomePods, audioOS 13.4 and Airport Express w/ Airplay 2

ECG is not available

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