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Subscription Cannot Connect

When I go to Subscription under my apple id I just got the message cannot connect... what this happen 😩😩😩

Posted on May 25, 2020 6:54 AM

Reply
Question marked as Top-ranking reply

Posted on May 25, 2020 9:25 AM

There have been multiple posts by others whom are unable to access their subscriptions. It may be an Apple Server problem. Try the below and if it doesn't work, contact iTunes Support.


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      


See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       

1 reply
Question marked as Top-ranking reply

May 25, 2020 9:25 AM in response to zakaria52

There have been multiple posts by others whom are unable to access their subscriptions. It may be an Apple Server problem. Try the below and if it doesn't work, contact iTunes Support.


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      


See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       

Subscription Cannot Connect

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