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I have an old iPad (gen 2) that I originally signed in with an old email. I changed my Apple ID to my new email but my iPad still has the old email which is not inactive so I cannot reset the password. I would like to factory reset the iPad but I don't know how without signing in. Is there anything I can do?
iPad 2
If you have updated your AppleID account to reflect a change of email address, you’ll need to follow the post-update actions detailed here:
https://support.apple.com/en-us/HT204071
This of course assumes that you have done the right thing and updated your existing AppleID account with a new email address - and not made the fundamental mistake of creating an entirely new AppleID.
If you have an iPad2, you might wish to consider that it cannot be updated beyond iOS 9.3.5 (WiFi Only models) or iOS 9.3.6 (WiFi & Cellular). Apple formally ended update support for these devices in September 2016. iPad2 cannot be updated to iOS 10 or later versions, as the internal hardware does not meet the minimum technical requirements for new versions of iOS/iPadOS.
Many App Developers have also dropped support for older devices and iOS versions preceding iOS11/12 (some, for technical reasons, also dropping support for all versions prior to iOS/iPadOS13) - and have withdrawn older versions of their Apps from the Apple App Store, now limiting utility and usefulness of older devices. If you reset your iPad at any time, you may irretrievably lose existing App downloads.
If Apps that you need to use now have higher minimum iOS-version requirements, your only option is to replace your iPad with newer model. Even the basic current iPad model supports current iPadOS 13.x - and has hardware specifications that will vastly outperform your old iPad
I hope this information is helpful.
If you have updated your AppleID account to reflect a change of email address, you’ll need to follow the post-update actions detailed here:
https://support.apple.com/en-us/HT204071
This of course assumes that you have done the right thing and updated your existing AppleID account with a new email address - and not made the fundamental mistake of creating an entirely new AppleID.
If you have an iPad2, you might wish to consider that it cannot be updated beyond iOS 9.3.5 (WiFi Only models) or iOS 9.3.6 (WiFi & Cellular). Apple formally ended update support for these devices in September 2016. iPad2 cannot be updated to iOS 10 or later versions, as the internal hardware does not meet the minimum technical requirements for new versions of iOS/iPadOS.
Many App Developers have also dropped support for older devices and iOS versions preceding iOS11/12 (some, for technical reasons, also dropping support for all versions prior to iOS/iPadOS13) - and have withdrawn older versions of their Apps from the Apple App Store, now limiting utility and usefulness of older devices. If you reset your iPad at any time, you may irretrievably lose existing App downloads.
If Apps that you need to use now have higher minimum iOS-version requirements, your only option is to replace your iPad with newer model. Even the basic current iPad model supports current iPadOS 13.x - and has hardware specifications that will vastly outperform your old iPad
I hope this information is helpful.
Unless (a) the Activation Lock was explicitly disabled on the device before being locked-out, or (b) you are able to access the AppleID account that was used to previously activate the iPad - you won’t be able to reuse the iPad.
A Factory Reset will invoke the Activation Lock.
https://support.apple.com/en-us/HT201365
https://support.apple.com/en-gb/HT201441
Here is the Factory Reset procedure. Use at your own risk, but if you’re already unable to access the iPad, you have little to lose:
https://support.apple.com/en-gb/HT201252
Can you reset ipad?
Inactive Apple ID email on my iPad. Can I factory reset without signing in?
