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User profile for user: JustinPlanco
JustinPlanco Author
User level: Level 1
8 points

Purchased from a third-party developer and cancelled my subscription from App Store. Now I want to purchase directly from developer and they say the subscription is still active when App Store Subscription indicates it's expired. Any help on this?

Purchased from a third-party developer and cancelled my subscription from App Store. Now I want to purchase directly from developer and they say the subscription is still active when App Store Subscription indicates it's expired. Any help on this?

MacBook Air 13″, macOS 10.15

Posted on May 28, 2020 5:21 AM

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User profile for user: Jamesd49
Jamesd49
User level: Level 7
23,257 points

Posted on May 28, 2020 5:28 AM

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Contact Apple Support - Contact - Official Apple Support

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Purchased from a third-party developer and cancelled my subscription from App Store. Now I want to purchase directly from developer and they say the subscription is still active when App Store Subscription indicates it's expired. Any help on this?

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