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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Lost my Apple TV remote, bought a new remote today, but can’t pair them together
screen keep shows: bring it closer to continue pairing.
i can’t get any closer.
already tried unplug the Apple TV power, and my remote is always charging while I try to pair them.
Apple TV HD, tvOS 13
If your Apple TV remote isn’t working - Apple Support
When it says to “bring it closer”, it is trying to determine which bluetooth device is the remote, by looking for changes in its signal. Start at ‘normal’ range (~10 ft or so). To bring it as close as possible, lay it on top of the device, if needed. Temporarily remove or turn off other bluetooth devices (including your smart phone) to stop these from interfering with this setup.
If your Apple TV remote isn’t working - Apple Support
When it says to “bring it closer”, it is trying to determine which bluetooth device is the remote, by looking for changes in its signal. Start at ‘normal’ range (~10 ft or so). To bring it as close as possible, lay it on top of the device, if needed. Temporarily remove or turn off other bluetooth devices (including your smart phone) to stop these from interfering with this setup.
my remote is always charging while I try to pair them.
No need for that.
Charge your Siri Remote - Apple Support
Charge for 30 minutes to ensure “enough” charge level, or 2.5 hours for full capacity. Charge it using the bundled Lightning-to-USB cable and a USB wall charger (or a computer).
Can’t pair my new Apple TV remote
