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Apple Music not refunded yet

I got a receipt saying I got refunded but they money hasn’t appeared yet will I get my moment back or will I not please help

iPhone XR, iOS 13

Posted on May 30, 2020 9:21 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 1, 2020 4:46 PM

It’s nice to meet you dallana145,


The Apple Support Communities really appreciate this post. Based on your description, you’re wanting to know how long it will take to get that refund. I’m happy to assist with that. 


“When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.  

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution."


How long refunds from the App Store or other Apple services take


Have a great rest of your day!

1 reply
Question marked as Top-ranking reply

Jun 1, 2020 4:46 PM in response to dallana145

It’s nice to meet you dallana145,


The Apple Support Communities really appreciate this post. Based on your description, you’re wanting to know how long it will take to get that refund. I’m happy to assist with that. 


“When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.  

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution."


How long refunds from the App Store or other Apple services take


Have a great rest of your day!

Apple Music not refunded yet

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