You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Charging my credit creditcard WITHOUT PURCHASING

I would like to ask, why is it that they charge me without me purchasing in itunes. I only used it once. But as i have seen in my creditcard, there is series of charges using itunes. And after i used it once, i already deactivated my account on itunes. Why is it that they still charged me?

Posted on May 31, 2020 11:11 PM

Reply
Question marked as Top-ranking reply

Posted on May 31, 2020 11:16 PM

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support





1 reply
Question marked as Top-ranking reply

May 31, 2020 11:16 PM in response to Tamtammiggy

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support





Charging my credit creditcard WITHOUT PURCHASING

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.