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User profile for user: jenstarlet
jenstarlet Author
User level: Level 1
8 points

Apple Music

My 13 year old daughter just got the iPhone 11 and is trying to sync her Apple Music. We can not figure out why it won’t sync.

Posted on Jun 4, 2020 7:37 AM

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User profile for user: apfelkopf
apfelkopf
User level: Level 5
7,253 points

Posted on Jun 4, 2020 8:06 AM

Thank you for that info. Is she signed into the phone with the same Apple ID she was using before with Apple Music? Under Settings > Music is 'Show Apple Music' turned on as well as 'Sync Library'?

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