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User profile for user: darius162
darius162 Author
User level: Level 1
4 points

Unauthorized Purchase

Hi I was billed an unauthorized purchase of $75 for an app and I wanted to know how can I get my money refunded.

iPhone 11

Posted on Jun 4, 2020 5:50 PM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,615 points

Posted on Jun 4, 2020 6:14 PM

See the Apple Support article(s) below.


Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.   


If necessary, contact iTunes Support. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       





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Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,615 points

Jun 4, 2020 6:14 PM in response to darius162

See the Apple Support article(s) below.


Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.   


If necessary, contact iTunes Support. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       





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Unauthorized Purchase

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